Terms & Conditions

Any use by you of our website is conditional on your acceptance of these Terms & Conditions and our Privacy Policy. We may change these Terms & Conditions without letting you know and therefore it is up to you to check this page for any changes. Your continued use of our website means that you have accepted these Terms & Conditions and the Privacy Policy.

Company Details

This website is owned and operated by Lonestar of London Limited (Lonestar) , a company registered in England and Wales under registered number 14605369. The registered office is at 1a Kingsbury’s Lane, Ringwood, BH24 1EL United Kingdom.

Contract for Sale

The advertising of products on this site is an "invitation to treat". You will indicate by completing the appropriate order form on the site the products that you wish to order. At the same time you will complete an authorisation for us to recover, through your credit or debit card, payments due to us. This means that your order is an offer, not a contract of sale between you and Lonestar so prices and stock availability won’t be contractually confirmed until you receive the "confirmation of dispatch" email which is sent out once credit card authorisation has been confirmed and stock levels have been checked. For the avoidance of doubt, the "order confirmation" email that is sent out once you have placed an order is just an acknowledgement of your offer and should not be taken as our acceptance of that offer.

These Terms & Conditions cannot be varied except by changes made by Lonestar on the site, which we may make from time to time. In particular, nothing said by any representative of Lonestar will operate as a variation to these Terms & Conditions or constitutes a legal representation on behalf of them.


Unless stated all online orders prices do not include but exclude any applicable taxes, postage and packaging fees. Prices quoted on the website are indicative only and are subject to change.

Errors and Omissions

While every care is taken to ensure that all information on this website is correct, there may still be errors or omissions. If you find an error or omission please let us know by emailing annabel@lonestaroflondon.com and we will correct it as soon as possible after verification.

We strive to represent our products as accurately as possible, but the colour of the item you receive may differ slightly from the colour in our photography.

We apologise for any inconvenience that may be caused, but we cannot always offer the exact described product at the specified price, if errors and/or omissions are present. In the event of human error or malfunction in the technology, the prices on the site do not commit us to sale.

Receipt of Order

Lonestar must receive payment in full for your order before it can be accepted. Once your credit card has been authorised and stock is checked, Lonestar will send you an email receipt confirming your order. Please keep this receipt for your records.

We can only accept orders for items that are in stock. In exceptional circumstances, if we are not able to fulfil an order we have accepted, your credit card will be refunded with the original price and we will notify you by email. In no circumstances will we be liable to you for any additional amounts.

Lonestar reserves the right to refuse to supply any person for whatever reason.


Lonestar makes every effort to keep the site up-to-date but cannot guarantee that this site and its contents are completely free of technical errors. By using this site, you acknowledge that you assume full responsibility for all costs associated with all necessary servicing or repairs of any equipment you use in connection with this site. We are also not liable for any damages associated with use of this site however caused. Lonestar’s total liability for any claim howsoever arising shall not exceed the price of the goods supplied by Lonestar to the customer, together with any shipping costs incurred. Lonestar shall not be liable for any consequential customer loss whether this arises from a breach of duty in contract or in any other way.

Condition of goods

Lonestar makes every effort to deliver items in a pristine condition, however items offered in our sale or outlet section may have previously been on sale through our stores or partners and may have marked or damaged packaging. Please be assured that this is in no way reflective of the condition of the goods inside.

Legal Governance

This website, its contents and any contracts arising out of it are governed by U.K law. By entering into a contract both parties agree to submit to the exclusive jurisdiction of the United Kingdom. If any provision of these terms and conditions shall be unlawful, void or for any reason unenforceable, then that provision shall be deemed severable for these Terms & Conditions and shall not affect the validity or enforceability of any remaining provisions.

Copyright and other rights

The website and all text, images, information, photographs contained within it, are owned by or licensed to Lonestar. The copyright and all other intellectual property rights in the content contained on the website are the sole and exclusive property of Lonestar of London.

The contents of the site and the site as a whole are intended solely for personal, non-commercial use. You may view the website and print its contents for this purpose only. You may not use, transfer, copy or reproduce any part of the website in any form or by any means except for the sole purpose of viewing its content unless you have the express written permission of Lonestar.